QSE & Person-Centered Care
Quality, safety, experience, and person-centered care aligned into one improvement pathway.
CIHQ International
The exclusive international arm of CIHQ
Serving healthcare since 1999
Global standards.Local context.One coordinated pathway.
CIHQ International has strengthened quality, safety, experience, AI governance, and value-based care through one flexible ecosystem. Use one capability, combine several, or work with current vendors.
One Suite. Five Lenses.
One coordinated pathway to align the work different healthcare leaders own.
Each lens opens into a focused pathway supported by education, individual certification, ecosystem partners, and current client vendors where preferred.
Value-Based Healthcare
Outcomes, experience, cost, access, and financial performance connected to measurable value.
AI Trust™ Certification
Independent, evidence-based AI governance certification for responsible AI adoption.
Leadership Certification & C-Suite Alignment
Former healthcare executives helping leaders turn insight into action and accountability.
Environmental Sustainability & Resilience
The next frontier of healthcare governance: sustainability, resilience, and responsible operations.
The CIHQI Promise
Aligned work. Measurable impact.
A more confident system of care.
Less burdenfor leaders and teams.
Greater confidencefor those who serve.
Stronger trustfor those we all serve.
Who We Are
A coordinated ecosystem for the work healthcare leaders already own.
Different healthcare leaders own different pieces of quality, safety, experience, AI governance, value, and execution. CIHQ International helps connect those pieces through one flexible ecosystem - so the work becomes more aligned, more measurable, and less burdensome to lead.
Built on CIHQ's healthcare quality foundation since 1999, CIHQI extends accreditation discipline, certification, and improvement support to organizations worldwide.
Flexible by design
Use one ecosystem member, combine several, choose the full pathway, or align CIHQI with your current vendors and partners.
Built for measurable alignment
Shared language, aligned QSE goals, and compatible methods help leaders connect priorities and increase impact.
What We Do
Integrated capabilities. Focused pathways.
Build readiness, validate performance, strengthen leadership alignment, and sustain improvement across accreditation, certification, and quality improvement.
Accreditation & Readiness
Prepare leaders, teams, evidence, and systems for review.
Centers of Excellence
Recognize high-performing programs and specialty pathways.
Education & Upskilling
Build leadership, workforce, QSE, and AI governance capability.
AI-Enabled Quality & Governance
Use secure, contextual insights to support better decisions.
AI Trust™ Certification
Verify responsible AI governance through an evidence-based pathway.
Advisory & Improvement
Close gaps, strengthen governance, and sustain measurable results.
Five Lens Pathways + One-Pagers
Choose the lens and build the pathway.
Each lens opens into a focused pathway with a short detail page and a one-page buyer summary. Education and individual certification are embedded where they strengthen capability - not bolted on as another workstream.
QSE & Person-Centered Care
Align quality, safety, experience, and person-centered care into one practical improvement pathway.
Includes: readiness, standards, experience measurement, education, individual certification, and improvement support.
Value-Based Healthcare
Connect outcomes, experience, cost, access, and financial performance into measurable value.
Includes: value measurement, financial and operational performance, leadership education, advisory support, and insight-to-action routines.
AI Trust™ Certification
Verify organization-level AI governance, oversight, inventory, controls, monitoring, escalation, and renewal.
Includes: certification pathway, AI Trust™ education, readiness tools, and optional support agent.
Leadership Certification & C-Suite Alignment
Support leaders in turning insight into action, accountability, operating routines, and sustained change.
Includes: C-suite advisory, leadership development, individual certification, and execution support.
Environmental Sustainability & Resilience
Prepare for the next frontier of healthcare governance: sustainability, resilience, and responsible operations.
Includes: emerging standards, future education, resilience readiness, and interest tracking.
Integrated Pathway
From selected pathway to sustained improvement.
Once the right pathway is clear, CIHQI helps align leaders, evidence, education, ecosystem support, measurement, certification where applicable, and improvement action.
01
Assess
Understand goals, gaps, context, and maturity.
02
Align
Connect leaders, evidence, partners, and priorities.
03
Engage
Build capability through support and education.
04
Measure
Connect signals across domains where data allows.
05
Certify
Validate readiness, governance, or performance where applicable.
06
Improve
Turn findings into sustained action.
AI Trust™
Contextual AI governance for healthcare.
AI Trust™ helps organizations verify that governance, oversight, inventory, controls, monitoring, escalation, and renewal are structured and operating.
What it verifies
✓Governance structure and accountable ownership
✓AI inventory, risk classification, and approved-use pathways
✓Controls, monitoring, escalation, incident response, and renewal
What it does not verify
-Individual algorithms or clinical efficacy
-Regulatory approval or legal judgment
-Replacement of organizational accountability
Guardrail: CIHQ retains certification authority where applicable. AnalytAIX supports readiness, tools, education, and enablement.
Education & Individual Certification
Build the confidence of those who serve.
Education is the capability layer that supports every CIHQI pathway: boards, executives, leaders, clinicians, staff, and partners learn how to govern, improve, lead, and sustain change.
Organizational certification validates systems.
Individual certification builds capability, judgment, and confidence in the people who operate those systems.
Board educationQSE leadershipAI Trust™ educationPerson-centered careValue-based careCohorts & intensives
Ecosystem
Credible ecosystem. Flexible entry points. One client pathway.
Ecosystem members can work independently, together, or alongside a client's current vendors and local partners.
Quality & Safety
CIHQ
A CMS deeming body since 1999. Standards, accreditation discipline, and certification authority where applicable.
Experience
Picker Analytics
A trusted collaborator for experience measurement, person-centered care, and patient, family, staff, and community insight.
Baldrige & Leadership
Sterling International
Expanding the Baldrige framework worldwide. Be certified as a leadership excellence organization using the Baldrige framework.
AI-Enabled Insight
AnalytAIX
Secure insight, dashboards, AI Trust™ enablement, and optional support tools.
Execution
Bridging Insights
C-suite advisory support that helps leaders turn insight into action and measurable improvement.
Coming soon: Leadership Certification Partner · Survey Vendor Partner
Leadership
Leadership across the CIHQI ecosystem.
Experienced leaders across healthcare standards, accreditation, experience measurement, AI governance, analytics, and executive advisory support.
Adrianna Sperkacz
CIHQ International
Middle East healthcare experience leader with Apex Health experience across multi-country hospital systems.
Richard “Rick” Curtis
CIHQ
Healthcare accreditation leader with deep Medicare Conditions of Participation and CMS survey discipline expertise.
Traci Curtis
CIHQ
Regulatory compliance and survey preparation executive across quality, safety, risk, accreditation, and operations.
Chris Graham
Picker
Person-centred care and experience-measurement leader advancing patient, staff, and user insight.
Phil Stylianides
Picker Group
Operational leader supporting survey delivery, care pathways, and person-centred improvement at scale.
Lara Burnside
Bridging Insights
Healthcare executive and certified executive coach helping C-suite teams turn insight into measurable action.
Vishal Bhalla
AnalytAIX
Healthcare executive and AI governance thought leader advancing responsible AI and QSE insight.
Col. Noel Zamot
AnalytAIX
Retired U.S. Air Force Colonel bringing defense, highly regulated industry, agency, and mission-critical systems discipline.
Dr. Alaa A. El-Halwagy
Sterling International
Chairman and founder; global partner of the Baldrige Alliance and Florida Sterling Council, extending the Malcolm Baldrige Performance Excellence Framework worldwide.
FAQ
Practical answers for buyers and partners.
Can we use only one offering?
Yes. Use one pathway, several pathways, the full ecosystem, or connect CIHQI with current vendors.
Does CIHQI replace our IT stack?
No. The model is intended to work with approved exports, APIs, scheduled feeds, or other approved data flows where appropriate.
What does AI Trust™ certify?
Organization-level AI governance, oversight, inventory, controls, monitoring, escalation, and renewal.
Does AI Trust™ certify algorithms?
No. It verifies organization-level governance, not individual algorithms, clinical efficacy, regulatory approval, or legal judgment.
Contact
Build one roadmap with CIHQI.
Tell us your goals, market, current vendors, systems, leadership priorities, and areas of interest. We'll help map the right pathway, education plan, ecosystem member, or full engagement.
Adrianna Sperkacz
Chief Growth & Strategy Officer
CIHQ International
adrianna@cihqi.org